Privacy Policy
What we collect, why we collect it, who we share it with, and the choices you have.
Last updated: 31 August 2026
This policy explains how IPTV International ("we", "us") handles information about people who visit this website or purchase a subscription. By using the site or ordering a plan, you agree to the practices described here.
Information We Collect
- Details you give us when ordering or contacting support — your name or messaging handle, email address, phone/WhatsApp or Telegram number, the plan you want, and the device you intend to use. Orders are placed and confirmed by a person over WhatsApp or Telegram rather than an automated checkout, so the information we hold is whatever you share in that conversation.
- Payment information — payments are handled by third-party payment processors and, depending on your region, wallet or bank transfer services. We receive confirmation that a payment succeeded and limited transaction references. We do not store full card numbers on our systems.
- Account and service data — the login credentials issued to you (server URL, username, password, playlist URL), your plan start and end dates, renewal history, and the number of connections on your account.
- Technical logs — our web and streaming servers automatically record standard information such as IP address, browser or app user-agent, requested URLs, and timestamps. These logs are used for security, abuse prevention, and troubleshooting, and are rotated on a short schedule.
Cookies and Analytics
This website uses only cookies that are strictly necessary for the site to function. We do not run third-party advertising networks or cross-site behavioural tracking on this site. If we use analytics to count visits, it is configured to record aggregate, non-identifying usage only.
How We Use Your Information
- To set up, deliver, and support your subscription.
- To process payments and keep billing and renewal records.
- To respond to your questions and provide 24/7 support.
- To detect and prevent fraud, credential sharing beyond your plan, and abuse of our infrastructure.
- To meet legal, tax, and accounting obligations.
Who We Share It With
We do not sell your personal information. We share it only with:
- Payment processors, to take and verify payment.
- Messaging platforms (WhatsApp, Telegram) — when you contact us there, your messages and number are processed under that platform's own terms and privacy policy.
- Hosting and infrastructure providers that run our servers.
- Authorities or advisers, where we are required to by law or need to establish or defend legal claims.
International Transfers
We operate globally. Your information may be stored or processed in countries other than the one you live in, including countries whose data-protection laws differ from your own.
How Long We Keep It
Account and billing records are kept for as long as your subscription is active and for a limited period afterward to satisfy accounting and legal requirements. Support conversations are retained for a reasonable period to provide continuity of service. Technical logs are kept short-term.
Your Rights
You can ask us to show you what personal information we hold about you, correct it, or delete it. Email support@iptvintl.com from the address associated with your order, or message us on WhatsApp. We may need to keep certain records (for example, proof of a transaction) even after a deletion request, where the law allows or requires it. Depending on where you live, you may also have the right to complain to your local data-protection regulator.
Children
This service is intended for adults. It is not directed at anyone under 18, and we do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. The current version is always posted on this page with the date it took effect.
Contact
Questions about this policy or your data: support@iptvintl.com, or see our contact page.